Refund policy

RETURNS, REFUNDS & EXCHANGES

• All sales are final.
  
  

• No returns, refunds, or exchanges are allowed except under exceptional circumstances.
  
  

Damaged / Incorrect Product Claims

• A clear unboxing video is mandatory.
  
  

• Claims without video proof will not be accepted.
  
  

• After verification, we may:
  
  

• Repair the product, or
  
  

• Replace it (subject to availability)
  
  

• Refunds, if approved, are at Alaanah’s sole discretion.