Shipping policy

SHIPPING & DELIVERY

Dispatch

• Ready-to-ship orders: Dispatched within 1–2 business days.
  
  

• Custom & pre-booking orders: Dispatched as per communicated timelines.
  
  

Delivery Timeline

• Within Kerala: 1–5 working days
  
  

• Other locations: Depends on courier service
  
  

• International shipping: 2–4 weeks (may vary)
  
  

Shipping Charges

• Shipping fees are calculated based on:
  
  

• Weight
  
  

• Quantity
  
  

• Packaging
  
  

Delivery Options

• Pickup or doorstep delivery (additional charges apply).
  
  

Express Shipping

• Immediate or express shipping can be arranged upon request at additional charges.
  
  

However, Alaanah is not responsible for courier delays under any circumstances.

International Shipping Disclaimer

• Customers are solely responsible for any:
  
  

• Custom duties
  
  

• Import taxes
  
  

• Additional logistics charges
  
  

• These charges are beyond Alaanah’s control and responsibility.
  
  

Liability Disclaimer

• We are not responsible for:
  
  

• Courier delays
  
  

• Incorrect shipping details
  
  

Customer unavailability